Which users or organizations can I contact about a business service?

You can include the contact information for architects, business, IT, and service owners, operations, and stakeholders in the dataset.

1. Go to the business question What is our service catalog? > Business Services.
2. Click Structure and ensure that the toggle switch is on for any of the following roles to include them in the data workbench:
   • Architect: A person who is responsible for the governance of the business service.
   • Business Owner: A person or organization that owns the business service and is responsible for managing the functional requirements.
   • IT Owner: A person or IT organization that owns the business service and thus typically responsible for approval decisions.
   • Service Owner: A person that is the subject matter expert for the business service from a functional or technical point of view.
   • Stakeholder: A person or organization that has an interest in the business service and therefore requires read-only access permissions.
   • Operations: An IT organization responsible for the operations of the business service.
3. Click Update and click X to close the filter panel.