Manage your business capabilities

Business capability management helps organizations understand what they do, how well they do it, and what it costs to keep doing it. To get started, identify and prioritize the business capabilities that are most critical to your strategic goals—these are the functions that differentiate your business, drive value, or carry the highest operational risk. Focus your analysis on these core capabilities to guide investment, transformation, and optimization efforts.

Next, examine which applications and projects contribute to the cost and performance of each capability. By linking capabilities to the supporting applications and initiatives, you can uncover inefficiencies, overlaps, or gaps in coverage. Assess the impact of your application landscape on business capabilities to understand how technology enables—or constrains—your operations. This insight allows you to make informed decisions about rationalization, modernization, and strategic alignment across business and IT.

	Identify and prioritize the business capabilities that are most critical to your business via the business question What should we be focusing on?.
	Understand which applications and projects contribute to the cost and performance of each part of the business via the business question What are our cost drivers?.
	Assess the impact of your application landscape on business capabilities to understand how technology enables your operations via the business question What is our application landscape?
	Examine the dependencies between the organizations and business capabilities and identify potential redundancies or gaps in future business support in the business question What is our target architecture?
	Review your business' reliance on locations and servers in order to mitigate risk before an IT outage occurs by means of the business question How will IT failure impact our business?