The business question How will IT failure impact our business? provides a high-level end-to-end view of your IT technology landscape.

Review your business' reliance on locations and servers and highlight the susceptibility of applications and the business capabilities they support. Understand the dependencies that critical business capabilities have on the IT in order to mitigate risk before an IT outage occurs.

Navigate to How will IT failure impact our business?

Use the method that is most convenient for you:

  • In the left navigation panel, enter How will IT failure impact our business? in the Search Navigation field.
  • In the left navigation panel, click Home. In the content area, go to the Business Questions page and click the tile for How will IT failure impact our business?
  • In the left navigation panel, expand the sections Business Questions and Risk and click How will IT failure impact our business?

What information is displayed in How will IT failure impact our business?

119_HowWillITFailureImpactOurBusiness 

A filter setting is mandatory for this business question. Click the Filter local filter button and select a business capability to understand IT failure for the business. Or focus on an IT asset for the view by specifying one of the following fields:

  • Location
  • Virtual Server
  • Physical Server
  • Application

The flow report shows an end-to-end view of the potential impact on the business if IT technology fails. The visualization is built based on the asset that you have selected in either the Business Capability, Location, Virtual Server, Physical Server, or Application filter.

Here's how to interpret the information:

  • BusinessCapability Business capabilities are shown on the far left.
  • Arrows start with business capabilities and point to the Application applications they support.
  • Arrows start with applications and point to the VirtualServer virtual servers or  PhysicalServer physical servers that they run on.
  • Arrows start with virtual servers and point to the physical servers that host the virtual servers.
  • Arrows start with physical servers and point to the Location locations where they are housed.

How can I edit the data in How will IT failure impact our business?

If you have the relevant access permissions . you can edit the business capabilities, applications, physical and virtual servers, and locations visualized in the report. Click the  Edit edit button > and select the relevant option to edit. Use the features of the data workbench to slice-and-dice your data to focus on data and do the analyses you are interested in.

What data is required for How will IT failure impact our business?

Business question: How will IT failure impact our business?

Purpose: Understand the business' reliance on locations and servers and highlight the susceptibility of applications and the business capabilities they support.

DATA REQUIREMENTS

MM_BQ_ReqDAta_HowWilITFailureImpact 

Capture the data necessary for the business question. Applications , business capabilities , physical servers , and locations must be in the repository and well documented. Try to capture as much information as possible about the applications, business capabilities, servers, and locations because complete data considerably improves the results of the business question and your ability to focus on the data that is most important to you.

Improve the data and correct data quality issues. Go to the business question's Data Quality > Data Completeness. This visualization helps you to assess whether sufficient data is available to produce meaningful and reliable results for the business question.

  • Go to Pending Issues to resolve data quality issues and improve the data that the business question is based on. Only the first 5000 issues are displayed.
  • Go to the Data Source page to understand the underlying data relevant to the business question. The data source is a list report and cannot be edited.