- Go to the business question What is our service roadmap?
- Click the
local filter button. Select the type asset delivering services that you want to include in the Gantt chart. and in the Show Service Items field. - Business services are provided by applications, deployments, and support services.
- Support services are provided by components, physical servers, and virtual servers.
- Enter a date in the Active Date field to understand the applications that have a start date before the date and an end date after the date.
- Click Update and click X to close the filter panel. The assets delivering the services and their lifecycles are listed below the respective business service that they deliver.
- Look for business services that will have reached their end-of-life and have no successor business service defined. Consider whether a successor business service should be defined or whether the business service can be sundowned.
- Examine whether a service item providing a business service is no longer available before the end date of the business service. Consider how the business service shall be provided if the supporting service items are no longer available.