Which business capabilities require attention due to technology risk?

Understand which business capabilities are at risk due to the discontinuation of technology support. Look for business capabilities that are shades of red and orange. These are business capabilities that are currently or soon-to-be inadequately supported. Also check for matrix cells with a grey bar which indicates that vendor support is not adequately defined, which is a data quality issue.

119_WhereIsOurTechnologyRisk_Attent 

  1. Go to the business question Where do we have technology risk?
  2. Click a matrix cell to view the components in a data workbench. Start with the most critical matrix cells including vendor support lifecycle undefined, already out of support, and within 6 months.
  3. Consider whether Yes is displayed in the Strategic Component column. If so, these components require immediate attention.
  4. Review whether successor components are defined in the Successor column. If no successor components have been defined, contact a responsible user to understand why a successor is not specified.
  5. Click Visualize > Gantt Chart to display a lifecycle chart of the components. Review the lifecycle phases for each component:
    • Comp_ManSupp  Manufacturer Supported
    • Comp_ManExtSupp  Manufacturer Extended Support
  6. If relevant, click Edit Lifecycles button to review or modify the dates of the component lifecycle phases. Note the following: