What are our cost drivers?
The business question What are our cost drivers? visualizes business capabilities based on their application and project costs and their business relevance. It helps you to differentiate between critical and standard business capabilities, identify the major cost drivers in the organization, and make sound rationalization and investment decisions.
Use the method that is most convenient for you:
- In the left navigation panel, enter What are our cost drivers? in the Search Navigation field.
- In the left navigation panel, click Home. In the content area, go to the Business Questions page and click the tile for What are our cost drivers?
- In the left navigation panel, expand the sections Business Questions and Finance and click What are our cost drivers?
The treemap report shows the first-level and second-level business capabilities in the business capability model sized according to their application (OpEx) and project costs (CapEx). Click the 
local filter button > Aggregate Costs By field to specify whether you want the sizing of the business capabilities to be based on OpEx, CapEx, or both OpEx and CapEx.
Here's how to interpret the information:
- The first-level IT capabilities are colored dark blue.
- The second-level IT capabilities are colored according to the value defined for the Business Relevance attribute of a business capability. The Business Relevance attribute indicates how relevant the business capability is for the business. The most critical business capabilities are shades of purple. The less critical business capabilities are shades of green.
- Mission Critical: The business capability is crucial to the organization's business and therefore essential to the accomplishment of the vision, goals and objectives.
- Business Evolving: The business capability responds to internal and external change and helps to support the necessary steps to transition the organization's business.
- Business Enabling: The business capability is currently core to the business of the organization and describes what currently exists in the business.
- Business Operating: The business capability is not unique to the business but does provide the support required to operate the business. Because it is not unique to the business, it does not constitute a core business capability.
- The business capabilities are sized based on their current year costs. The larger the box, the more expensive are the application (OpEx) and project (CapEx) costs for the business capability. Point to a business capability to show a tooltip with the following information: Business capability name, current year operational expenditure (OpEx), current year capital expenditures (CapEx), Business Relevance value.
- Click the
three vertical dots button > Show Legend to understand the color coding.
If you have the relevant access permissions, you can edit the business capabilities, applications, and projects in this business question.
- In the Business Capabilities by Cost view, click the
edit button select the relevant option to open the Applications, Business Capabilities, or Projects data workbenches. Use the features of the data workbench to slice-and-dice your data to focus on data and do the analyses you are interested in.
Business capabilities and applications must be in the repository and well documented. The following data is required about applications in order to have meaningful results:
- Business capabilities that the application provides
- Operational costs
Go to the Data Quality page and resolve the issues to ensure that the data is complete.
Go to the Data Source page to review the business capabilities, applications, and projects that are used to answer the business question. The data source is a list report and cannot be edited.