How will IT failure impact our business?

The business question How will IT failure impact our business? provides a high-level end-to-end view of your IT technology landscape.

Review your business' reliance on locations and servers and highlight the susceptibility of applications and the business capabilities they support. Understand the dependencies that critical business capabilities have on the IT in order to mitigate risk before an IT outage occurs.

A filter setting is mandatory for this business question. Click the Filter local filter button and select a business capability to understand IT failure for the business. Or focus on an IT asset for the view by specifying one of the following fields:

  • Location
  • Virtual Server
  • Physical Server
  • Application

The flow report shows an end-to-end view of the potential impact on the business if IT technology fails. The visualization is built based on the asset that you have selected in either the Business Capability, Location, Virtual Server, Physical Server, or Application filter.

Here's how to interpret the information:

  • BusinessCapability Business capabilities are shown on the far left.
  • Arrows start with business capabilities and point to the Application applications they support.
  • Arrows start with applications and point to the VirtualServer virtual servers or  PhysicalServer physical servers that they run on.
  • Arrows start with virtual servers and point to the physical servers that host the virtual servers.
  • Arrows start with physical servers and point to the Location locations where they are housed.

Applications as well as business capabilities, physical and virtual servers, and locations must must be in the repository and their information flows should be well documented. The following should be documented:

  • Business capability that the application provides
  • Physical or virtual server that the application is deployed on
  • Physical server that hosts the virtual server
  • Location where the physical server is located

Go to the Data Quality page and resolve the issues to ensure that the data is complete.

Go to the Data Source page to review the applications and their information flows are used to answer the business question. The data source is a list report and cannot be edited.