What are our cost drivers?

The business question What are our cost drivers? visualizes business capabilities based on their costs. It helps you to differentiate between critical and standard business capabilities, identify the major cost drivers in the organization, and make sound rationalization and investment decisions.

The treemap report shows the first-level and second-level business capabilities in the business capability model sized according to their application and project costs. Here's how to interpret the information:

  • The first-level IT capabilities are colored dark blue.
  • The second-level IT capabilities are colored according to the value defined for the Business Relevance attribute of a business capability. The most critical business capabilities are shades of purple. The less critical business capabilities are shades of green.
  • The business capabilities are sized based on their current year costs. The larger the box, the more expensive are the application and project costs for the business capability. Point to a business capability to show a tooltip with the following information: Business capability name, current year operational expenditure (OpEx), current year capital expenditures (CapEx), Business Relevance value.

Business capabilities and applications must be in the repository and well documented. The following data is required about applications in order to have meaningful results:

  • Business capabilities that the application provides
  • Operational costs

Go to the Data Quality page and resolve the issues to ensure that the data is complete.

Go to the Data Source page to review the business capabilities, applications, and projects that are used to answer the business question. The data source is a list report and cannot be edited.