Who are our service providers and consumers?
The business question Who are our service providers and consumers? highlights how organizations provide business services and consume business services. Review the business service ownership in IT departments as well as the distribution of the business service consumption across organizations. This business question helps you recognize dependencies, hedge risks, and plan for back up options.
The license package Enterprise Architecture Management is required to work with this business question.
The number is based on all business services provided by/consumed by the organization or any of its subordinate organizations. One business service can be consumed by multiple organizations so that the total number of consumed business services can exceed the total number of business services present in the service portfolio.
Point to a doughnut slice to display a tooltip with the number of business services owned by a specific organization. Double-click a doughnut slice to open a data workbench showing all business services owned by the organization. You can edit a business service's Provider directly in the data workbench.
Business services and organizations must be in the repository. For each business service, an organization providing it and consuming it should be assigned.
Go to the Data Quality page and resolve the issues to ensure that the data is complete.
Go to the Data Source page to review the business services and organizations that are used to answer the business question. The data source is a list report and cannot be edited.