Which services are at risk due to failure in delivery?
Look for business services and support services where a service item ends before the business service or support service ends. This poses a risk to the potential delivery of the service.
- Go to the business question What is our service landscape? and click the local filter buttons.
- Next select Lifecycle Violation in the Color Rule field to identify which business services and support services are at risk due to services that use a service item that has reached the end of its lifecycle.
- Click Update and click X to close the filter panel.
- Click the 3-dots button > Show Legend to understand the color coding.
- Review the services that have an end date before the service item's end date and consider whether to update the service item or replace the unsupported business service .