Get help if you're lost
Access the help. Use our help to understand what you need to do and how you need to do it. Click > Alfabet Help Center . The help window will display context-sensitive help for the view you are currently working with. Click a question to display the answer.
Context-sensitive help is currently available for all business questions. Please click the link to the online help for detailed help on other topics including information about the tasks you can carry out with your user profile.
Report an issue. Let us know if you run into issues and need our support. Click > Report an Issue to submit an incident report or go directly to: https://empower.softwareag.com/ContactSupport. A one-time registration is required to access the Empower Portal.
Share your ideas. Tell us how you think Alfabet FastLane can be even better. We welcome your input ideas and suggestions. Click > Suggestions and Ideas to let us know your thoughts or go directly to: https://alfabet-software-ag.ideas.aha.io/