Remove irrelevant data from the ServiceNow repository

This step is optional. It will clear the Alfabet ServiceNow repository from all data not already mapped to an Alfabet asset.

Go to Integrations > ServiceNow.

For each asset class that can be synchronized with ServiceNow, there is a sub-view showing the ServiceNow raw import data imported to the Alfabet internal ServiceNow data repository. Click on the heading of the relevant view to open it. Click the three-dots menu and select Synchronization Jobs. A new view opens which shows all preconfigured ADIF import jobs for import of the data to the relevant asset class.

Select the checkbox of the Delete ServiceNow <Asset Name> data from Alfabet repository ADIF job in the list and select New > Execute Job Schedule. To check the status of the job, you can expand the row of the executed ADIF job to the last level. Refresh the page to update the execution status. The job is finished when the Event Status is Finished.