Schedule automatic updates of ServiceNow data in regular intervals

After primary import of data from ServiceNow to the Alfabet internal ServiceNow repository, you can either execute a net change import for an asset class manually on demand whenever you want to update the data, or you can schedule the ADIF job for net change import to be executed automatically in regular intervals.

Go to Administration > Job Schedules.

Expand the ADIF Import Job Schedule node in the table.

Select the checkbox of the Import <Asset Name> Net Change Data from ServiceNow ADIF job in the list. Some Alfabet assets are mapped to more than one ServiceNow CI class. For these assets, you can alternatively update only data from one of the mapped CI class tables selecting the Import <Asset Name>:<ServiceNow CI Class Name> Net Change Data from ServiceNow ADIF job instead of the Import <Asset Name> Net Change Data from ServiceNow ADIF job.

Click Edit and go to the Schedule tab of the job schedule editor and edit the time schedule according to your demands:

• Schedule Time: Enter the start time for the job execution into the Start Time field.
• Recurrence Pattern: Select one of the following check boxes and provide additional data, if applicable:
  • Hourly: The interval between job executions is the time selected in the field of every.
  • Daily: The interval between job executions is the number of days specified in the field day(s) as an integer.
  • Weekly: The interval between job executions is the number of weeks specified in the field week(s) on as an integer. In addition, select the checkbox of the day of the week that the job shall be executed for each recurrence.
  •  Monthly: There are two methods to select from. If you select the checkbox Date-Based, define a day of the month in the day field behind the checkbox. For example, if you want the job to be executed on the fifteenth of each month, enter 15. If you select the checkbox Weekday-Based, you can schedule the job for a specific day of a specific week in the month. In the first field behind the checkbox, select the week of the month the job shall be executed. In the second field behind the checkbox, select the day of the week the job shall be executed. The interval between job executions is the number of weeks specified in the field month(s) field of the selected scheduling method.
  • Once: The job is only executed once.
• Range of Recurrence: This definition is mandatory. Select the start date for the job schedule from the calendar in the Start Date field. For the definition of the end of the recurrence period, either select End after: and define the maximum number of occurrences in the Occurrences field or select End by: and select the end date for the job scheduling from the calendar in the field next to the checkbox entry. If you have selected Once in the Recurrence Pattern field, only define the date of execution via the Start Date field.

Do this for each asset type you want to import from ServiceNow.