Change the login mode
A user that is created directly in Alfabet will be managed in Alfabet and standard login can be configured for the user. Users that are created via login using single sign-on mechanisms are regarded as users that are externally managed and not managed in Alfabet. Navigate to the content area of a user to see whether the user is Alfabet-managed.
The functionalities available to manage Alfabet-managed user passwords are not relevant for users that are managed externally.
You can convert a user created via a single sign-on mechanism or via external LDAP login to a user managed in Alfabet and vice versa:
Convert an externally-manage user to an Alfabet-managed user. In User Administration, select the user you want to convert to an Alfabet-managed user. Click Action > Set as Alfabet-Managed User.
Convert an Alfabet-managed user to an externally-managed user. In User Administration, select the user you want to convert to an externally-managed user. Click Action > Set as Non-Alfabet-Managed User.