Manage user passwords
This information is only relevant to administrate users that are managed in Alfabet FastLane and login to Alfabet FastLane via standard login.
If standard login is used for user authentication, you must provide an initial password for the user. There are three ways to handle the initial login of a user:
- A mechanism can be triggered that generates a password for the user and sends two emails to the user. One email will inform the user about his/her user name and provide a link to a first login screen, and a second email will inform the user about the first login password. The user will be prompted to change the password on the first log in.
- An initial password can be generated manually by the user administrator. The user administrator can enforce a password change for the next login action. The information about the password and the user name can then be sent to the user by mechanisms not involving Alfabet FastLane. The user will be prompted to change the password on the first log in.
- No initial password is defined for the user. The user administrator configures the user's data to enforce a password change at the next login. The information about the user name for login can then be sent to the user by mechanisms not involving Alfabet FastLane. The user will be prompted to change the password on the first log in.
A user can change their own password in the User Settings in the Alfabet FastLane interface. The user must provide the old password in addition to the new password in order to change the password. The option to change a password will be disabled for users logging in by means of single sign-on mechanisms.
After a user is created, you can generate an initial user password and automatically send emails that inform the user about the login credentials.
The password must consist of at least 12 characters and have at least 1 upper-case letter, 1 lower-case letter, 1 number, and 1 special character.
Send a password via email to one or multiple selected users. In User Administration, select the users that you want to assign a password to and click Action > Regenerate Password.
Send a password via email to all users that currently have no password assigned. In User Administration, select the users that you want to assign a password to and click Action > Regenerate Empty Passwords.
Reset the number of regenerated password email requests.Password regeneration emails are sent out if the user administrator regenerates the password of the user or the user clicks the Forgot Password link in the login screen. Each time a password is regenerated via email, a counter is incremented. The counter is reset to zero on login of the user with the last regenerated password.
If the user has exceeded the maximum number of 5 failed login attempts, the link will be deactivated, and the user will be prompted to contact the user administrator to reactivate login.
In User Administration, select the user whose unused regenerated password count you want to reset. Click Action > Reset Regenerated Passwords Counter.
You can define an initial password directly in the User Management functionality and send it to the user via your own email account or any other mechanism outside Alfabet FastLane.
The password must consist of at least 12 characters and have at least 1 upper-case letter, 1 lower-case letter, 1 number, and 1 special character.
Reset the random system password. For security reasons, the system assigns a random password to each new user. In User Administration, select the user that you want to change the password for and click Action > Clear Password.
Assign a new password to the user. In User Administration, select the user that you want to change the password for and click Action > Change Password.
Require the user to change the new password on log in. If you change the user's password, it is recommended that you require them to change the password on the first login. In User Administration, click the Edit button and set a checkmark in the Change Password checkbox and click OK. The checkmark will automatically be removed from the Change Password checkbox after the user has changed the password.
You can require the user to change their password on the first login.
Reset the random system password. For security reasons, the system assigns a random password to each new user. In User Administration, select the user that you want to change the password for and click Action > Clear Password.
In User Administration, select the user that you want to change the password for. Click the Edit button and set a checkmark in the Change Password checkbox and click OK. The checkmark will automatically be removed from the Change Password checkbox after the user has changed the password.
It is recommended that you define a password expiration date for a user. The user will be prompted to change their password on or after the defined date. Per default, the user must change their password every 180 days.
In the User Administration, select the user for that you want to define a password expiration date for. Click the Edit button and enter a date in the Password Expiration Date field and click OK.