Help and search

In the Alfabet user interface, documentation is available via a Help   button in the masthead of the Alfabet application. Depending on the configuration of the server alias of the Alfabet Web Application, users can access the web-based online help, the ticketing system for reporting issues, and the ideas portal for suggesting changes.

In addition, context-sensitive help is available for preconfigured versions of Alfabet like Alfabet FastLane. The context-sensitive help consists of an FAQ-like short help that is available in a help panel embedded in the product. The context-sensitive help is part of the Alfabet database and stored in a database table.

The online help for Alfabet is also publicly available under https://documentation.softwareag.com/alfabet/fastlane/afl11-6/webhelp/afl-webhelp/en/index.html

Changes in the server alias fields:

• Overview > Help Server: Enter https://documentation.softwareag.com/alfabet/fastlane/afl11-6/webhelp/afl-webhelp to link to the official Alfabet online help. The link will then be available via the Help   button on the user interface.

  You can alternatively install the help locally. Help files can be provided by Software GmbH. You can also generate your own help and link it. The help must have a sub-folder for each language used for the Alfabet user interface. The sub-folder names must be en for English, de for German, fr for French, pl for Polish, and pr for Portuguese. It must contain an index.html file as landing page.

  Provide the URL ending with the folder above the language sub-folders.

• Overview > Suggestions and Ideas URL: You can enter a URL to a portal for users to suggest changes. The link will then be available via the Help   on the user interface. The official Software GmbH portal URL is https://alfabet-software-ag.ideas.aha.io/.
• Overview > Report an Issue URL: You can enter a URL to a ticketing system to report issues. The link will then be available via the Help   on the user interface. The official Software GmbH issue tracking system URL is https://empower.softwareag.com/ContactSupport/.
• Overview > Search Index Directory: Full text search is currently not supported. This field is still available for future use.