Integration with ServiceNow

Alfabet provides an interface with ServiceNow®. This functionality allows you to import data about ServiceNow hosted services to the Alfabet database in order to include them in your IT management and planning processes and to import data about planned and approved services to ServiceNow.

The interface is available as import of data from ServiceNow only both in the IT Transformation Server - FastLane and the IT Transformation Server - Enterprise solution of Alfabet. The documentation is provided separate from the Portfolio Admin documentation..

An advanced interface with both import and export of data is available for the IT Transformation Server - Enterprise solution only. This interface is not documented yet.

If your company is interested in an integration to ServiceNow, please contact: Alfabet Support