Who is responsible for our assets?

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The business question Who is responsible for our assets? enables your company to understand the users and organizations that have a functional role for each asset in the IT portfolio. Review the data to identify the assets that do not have any roles assigned to close the gaps on data responsibility. Fix missing role definitions on the spot to improve data quality, ensure accountability, and quickly find the right contacts when making investment decisions about your company's assets.

• Preconfigured role types are available out-of-the-box.
  • Application Manager: A person who is the subject matter expert for the application from a functional and technical point of view.
  • Architect: A person who is responsible for the governance of the asset.
  • Asset Owner: A person or organization who legally owns the asset. These users and organizations are responsible for making asset allocation decisions based on strategic and operational objectives.
  • Business Owner: A person or organization who owns the asset and is responsible for managing the functional requirements.
  • Capability Owner: A person who is responsible for the business capability/IT capability.
  • IT Owner: A person or IT organization owning the asset and thus typically responsible for approval decisions.
  • Operations: An IT organization responsible for the operations of the asset.
  • Project Manager: A person who is responsible for planning, organizing, managing, and executing projects from beginning to end including the project's budget, resources, and scheduling.
  • Staffing Manager: A person who is responsible to allocate and balance the human resources required for a project.
  • Stakeholder: A person or organization that has an interest in the assets and therefore requires read-only access permissions.

  Your portfolio administrator may configure additional role types that are relevant for your company.

  The role types available for an asset will depend on the object class that the asset is based on. Whether users or organizations can fulfill the role is also preconfigured. An application can have the following roles defined:

  • Application Manager: 1 user
  • Architect: 1 user
  • Business Owner: 1 user and 1 organization
  • IT Owner: 1 user and 1 organization
  • Operations: 1 organization
  • Stakeholder: multiple users and multiple organizations

  An application group, on the other hand, can have multiple users with the roles Application Manager and Architect and multiple users and organizations with the role Stakeholder.

This business question visualizes data in a data workbench. The data workbench displays all assets in the repository with information about the users and organizations that have a functional role defined for each asset. The Responsible column lists the users (colored blue) and organizations fulfilling the role. Review the information to understand which assets don't have roles assigned. Define missing role definitions to establish a single source of truth for all responsibilities.

Which assets have no role specified? Click the Filter   button and select the Assets Without Roles checkbox. The dataset is updated to show all assets that have no role defined. Select an object class in the Class field to narrow the results to a particular type of asset.

Which assets is a user responsible for? Click the Filter   button and enter all or part of the name of a user in the Person/Organization Name field. You can also search for an organization that is responsible for assets.

Who is responsible for a particular asset? Click the Filter   button and enter all or part of the name of the asset you are interested in in the Asset Name field.

Who is responsible for all assets that are currently active? Click the Filter   button and set the Object State field to Active. Select an object class in the Class field to narrow the results to a particular type of asset.

Which assets have a specific role like Business Owner or Stakeholder defined? Click the Filter   button and select the roles you are interested in in the Role field. The user or organization assigned the role is displayed in the Responsible column.