Ideally your company hasdocumented its business services . Business services and should already be in the repository in order to define the business services that an organization consumes. Some business questions in Alfabet can only be answered if the relationships between services and organizations are defined.
The license package Enterprise Architecture Management is required to work with business services. The use case Service Portfolio Management must be activated.
Organizations consumes business services whenever it depends on a business service's outcome. The consumer organization requests and uses the business service that is typically provided by another organization.
Specify the business services that the organization consumes:
- Go to the organization's content area > Service Context > Consuming Business Services. The data workbench displays all business services that the organization consumes.
- Click the
plus sign button > Assign Business Services Consumed by Organization. - Select the business service that the organization consumes and click OK.
- The business service is added to the dataset. You can specify whether the business service is strategic for the company via the Strategic Service column.
For an overview of how all how organizations provide business services and consume business services, see the business question Who are our service providers and consumers?